Tag Archives: customer insight

One Ring That Rules Them All

In this piece I’ll just focus on one aspect of technology – artificial intelligence or AI – that is likely to shape many aspects of the retail business and the consumer’s experience over the coming years. To be able to … Continue reading

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Hyperlocals, Aggregators: Developing the Ecosystem

Aggregator models and hyperlocal delivery, in theory, have some significant advantages over existing business models. Unlike an inventory-based model, aggregation is asset-light, allowing rapid building of critical mass. A start-up can tap into existing infrastructure, as a bridge between existing … Continue reading

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